Player Support

Rooftop Rush Support

Need help with Rooftop Rush? If you run into a bug, purchase issue, lost progress, account problem or anything else, KamiKarp Studios will do its best to help.

Purchase Issues

If a purchase does not appear correctly, first use Restore Purchases from the Settings screen. If the issue continues, contact support.

Lost Progress

If you are signed into a Rooftop Rush account, include the email associated with your account when contacting support.

Report a Bug

Tell us what happened, what screen you were on, and what you were doing immediately before the problem occurred.

General Help

Questions, feedback and suggestions are always welcome.

Contact Support

We're here to help.

Email KamiKarp Studios with the subject “Rooftop Rush Support.” Please include as much information as possible about the issue.

Email Support